NEW ZEALAND CUSTOMERS:
Please note that this recall has not yet been lodged in NZ. We are working with the relevant authorities to get the recall initiated as soon as possible. Please do not use the checker below as New Zealand affected serial numbers have not yet been loaded and you will receive an incorrect result. We will contact all NZ customers when the recall has been initiated. Thank you for your understanding.
Check if your hot water service is affected by the Suburban HWS recall.